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Laura James, MBA, MHR, CRS
Resource Information Systems Director

Laura James is a self-professed Resource nerd. She manages the team that is responsible for maintaining the 211 LA database. Providing accurate and accessible information to the public as well as partner agencies is her passion. LJ works to develop and maintain relationships with social service providers throughout Los Angeles county. In addition to the database, she manages projects focused on curating resources for specialized areas of including healthy living and anti-human trafficking,

LJ has a Bachelor of Arts in Business Psychology from Otterbein University (Westerville OH), and both a Masters of Business Administration and a Masters of Human Resources from Keller Graduate School of Management.

Resource Specialist (CRS)