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September 16, 2019
By 211LA
Inside Look: Disaster Resources
One of the many roles that 211 LA provides is aiding the community in disaster preparation and response. By partnering with Los Angeles County’s Office of Emergency Management, 211 LA alleviates some of the anxiety and burden for disaster victims and first responders at crucial moments during a disaster. Community Resource Advisors are trained to...
September 16, 2019
By 211LA
A Safe Place to Report Hate
New Anti-Hate Reporting Hotline Launches Have you or someone you know been a victim of bullying or a hate motivated crime/act?   By dialing 2-1-1, you can now file a report  as a victim, witness, or advocate for a victim of hate crimes, hate acts, or bullying as a part of a new Anti-Hate Campaign that launched September 1st.   The...
September 16, 2019
By 211LA
Inside Look: Assisting Fire Victims
During the response effort for the Woolsey Fire, I had the privilege of assisting our community at two Disaster Recovery Center (DRC) locations. I volunteered for the entire duration of the response phase, from November 2018 to February 2019 and even picked up overtime when additional support was needed. I devoted all of my time to the effort as I...
September 16, 2019
By 211LA
Staff Profile: Dion
What’s Your Role at 211 Los Angeles County?  My role here at 211 LA County is Quality Assurance Program Manager, where a personal focus has been centered towards improving the overall inquirer experience. Our efforts in this area help ensure the services provided both meet and exceed the Inquirers’ needs. Utilizing the information obtained...
August 15, 2019
By 211LA
Staff Profile: Jose
Meet Jose: Outreach Coordinator  My name is Jose and I’ve made 211 my second home for the past 3 ½ years. I started my journey as a Community Resource Advisor (CRA) on Jan 5th 2016. I remember visiting San Gabriel for the job fair, a part of the interview process, in December of 2015. Prior to 211 LA, I held several jobs. None provided a...
August 15, 2019
By 211LA
Team Profile: Mobility Management
Project Manager David Serby and his team of mobility managers; Pleon Ampornpet, Alicia Morales Rodriguez, and Sterling Mayes (pictured left to right) give us insight on what it’s like to be a part of 211 LA’s Mobility team. The team works both on and off site with Pleon in the North Hollywood and Downtown area, Alicia in the El Monte and Downey...
August 15, 2019
By 211LA
How Your Local AJCC can Help You
About America's Job Center of California   Formerly known as "One-Stop Career Centers", the  America's Job Center of California (AJCC) career centers are located throughout Los Angeles County. AJCC centers are a part of the federal Workforce Investment Act (WIA) and are open to all job seekers, workers, and employers. Serving as a...
August 15, 2019
By 211LA
Staff Profile: Irene
Meet Irene: Senior Care Coordinator Specialist My name is Irene and I have been working at 211 LA County  for 13 years. My current position is Sr. Care Coordinator Specialist. I have been fortunate enough to have worked in several different positions. I started as a Community Resource Advisor,  and sequentially grew into positions with...
August 15, 2019
By 211LA
Staff Profile: Esther
Meet Esther: Care Coordinator for the Family Reunification Housing Subsidy Program (FRHSP) My name is Esther and I have been with 211 LA since 2016. I served as a Community Resource Advisor for two years and have since become a Care Coordinator for the Family Reunification Housing Subsidy Program at the Edelman Children’s Court. This new position...
August 15, 2019
By 211LA
Staff Profile: Barbara
Meet Barbara: 211 LA Community Resource Advisor and Outreach Coordinator My name is Barbara, and I have been working for 211 LA since July of 2017. In the past year I have had the unique opportunity of dividing my time between two rewarding roles: Community Resource Advisor and Outreach Coordinator. Community Resource Advisor:  What’s the job...

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